Terms of Service
Last Updated: January 19, 2025
1. Agreement to Terms
By accessing or using Solar Bill Fix's website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services.
2. Description of Services
Solar Bill Fix provides:
- Solar system analysis and optimization consulting
- Electric bill auditing and rate plan recommendations
- Site surveys and energy assessments
- Solar and battery storage proposals
- Installation coordination through certified partners
We are an independent consultant and authorized dealer, not a utility company or government entity.
3. Eligibility
You must be at least 18 years old and a property owner or authorized representative to use our Services. By using our Services, you represent that you meet these requirements.
4. User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain the confidentiality of any account credentials
- Notify us of unauthorized use of your information
- Use the Services only for lawful purposes
- Not interfere with or disrupt the Services
5. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Solar Bill Fix or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
6. Disclaimers
SAVINGS ESTIMATES ARE PROJECTIONS ONLY
- Actual savings depend on numerous factors including usage, weather, utility rates, and system performance
- We do not guarantee specific savings amounts or payback periods
- Tax credits and incentives are subject to change and eligibility requirements
- Installation timelines are estimates and may vary
- Services are provided "as is" without warranties of any kind
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOLAR BILL FIX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability shall not exceed the amount paid by you for services in the preceding 12 months.
8. Indemnification
You agree to indemnify and hold harmless Solar Bill Fix, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Services or violation of these Terms.
9. Communications Consent
By providing your phone number, you consent to receive calls and texts from Solar Bill Fix regarding our services. Message and data rates may apply. You can opt out at any time by replying STOP to any text message or requesting removal during a call.
10. Dispute Resolution
Any disputes arising from these Terms or our Services shall be resolved through:
- Good faith negotiation
- Mediation in Dallas County, Texas
- If necessary, binding arbitration under AAA rules
You waive any right to a jury trial or class action lawsuit.
11. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any legal action must be brought in the courts of Dallas County, Texas.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Services after changes constitutes acceptance of the modified Terms.
13. Termination
We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Services will cease immediately.
14. Contact Information
Solar Bill Fix
Email: legal@solarbillfix.com
Phone: (682) 509-0415
Address: [Your Business Address]
Dallas, TX 75201