Privacy Policy

1. Information We Collect

Solar Bill Fix ("we," "our," or "us") collects information to provide you with accurate solar savings analysis and consultation services.

Personal Information

• Name and contact information (email, phone, address)
• Electric utility account information
• Energy usage data from uploaded bills
• Property information relevant to solar installation
• Communication preferences

Automatically Collected Information

• IP address and device information
• Browser type and settings
• Pages visited and interaction data
• Referral sources and campaign data

2. How We Use Your Information

• Analyze your energy usage and calculate potential savings
• Schedule and conduct site surveys
• Prepare customized solar proposals
• Communicate about our services and appointments
• Process financing applications (with your consent)
• Improve our services and website
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Installation partners, financing companies, and technology vendors who assist in delivering our services
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with a merger or acquisition
• With Your Consent: When you explicitly authorize sharing

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. We strive to protect your information but cannot guarantee absolute security.

5. Your Rights and Choices

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Do Not Sell: We do not sell personal information

To exercise these rights, contact us at privacy@solarbillfix.com or call (682) 509-0415.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Personalize content and ads
• Measure campaign effectiveness

You can control cookies through your browser settings. Disabling cookies may limit website functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information.

9. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected, used, shared, or sold. For more information or to exercise your rights, contact us at privacy@solarbillfix.com.

10. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.

11. Contact Us